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Photo credit: Brenda Piekarski
How I Can Help
Do you know that your website isn’t landing quite right, but you aren’t sure how to fix it?
Are you curious about why (potential) clients aren’t engaging with your organization the way you anticipated?
Do you know your website needs to be updated, but you simply don’t have the time to make the changes?
If you answered ‘yes’ to any of those questions, KO Consulting may be able to help. Kirsten combines data-informed insights, online content expertise, and familiarity with current website accessibility guidelines to help small businesses and non profits increase their website's effectiveness and expand their client base.
Understand Why. Fix What Matters.
Not sure where to start? Check out my Services page or contact me to set up a free, no obligation 20-minute consultation to discuss your main business concerns and see if it makes sense for us to work together.
Testimonials
Past Projects
Website Launch
for New Business Venture
Need: newly formed business venture in need of feedback to inform website development prior to formal business launch
Research Method: user experience sessions and interviews to elicit feedback from current and prospective clients on certain aspects of website before its official launch
Results/Impact: significant changes to website content to better address client questions and improve website navigation
Yoga/Bodywork Studio
Online Application Revamp
Need: website application process was cumbersome for volunteer review committee and out-of-date for applicants
Research Method: user experience sessions and interviews to identify pain points for applicants and those completing recommendation forms
Results/Impact: revamped application process to current online standards and decreased time commitment for application review team
Scholarship Organization
Identifying Best Practices for Online Content Delivery
Need: online content was inconsistent, confusing, and difficult to navigate
Research Methods: conducted 12 user experience sessions and semi-structured interviews
Results/Impact: identified themes in easy to navigate courses, developed concrete and manageable recommendations for instructors, met with IT professionals to identify potential for systemic changes
Higher Education
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